Actors photoshoot

1. Timing is important: don’t be late! Don’t be late!
2. Actors can leave the photobooth as soon as the queue is empty, so never arrive at the end of the session, otherwise you might miss the actor!

We make exceptions for minors accompanied by adults, of course.

If you have any questions, please contact the photobooth team. They will help you out!

To get a photo with your favourite actor or actress, you need the following things:

• Your entry ticket for Heroes Comic Con ;
• A photoshoot ticket;

You must also agree to our terms and conditions, which can be found on our website and are available at the information stand during the event.

Heroes Comic Con cannot reimburse you in case of a mistake.

So be careful and check everything before you buy!

If the error concerns the day of the photo session (Saturday / Sunday), it is possible to exchange your ticket during the weekend itself, at the photobooth stand. But only if the desired session is not sold out or almost sold out. It is only possible in certain conditions.

Unfortunately, no, we will not issue a refund if you have missed your session. You have to be on time. In the weeks leading up to Heroes Comic Con and during the event, you will be able to consult the programme at the information stand, on the map, on the website and on many other media.

Let the photobooth team know and they will inform the actor, who will wait for you. This is not considered a ‘missed session’.

We will, of course, pay you back in this case. Check your mailbox and spam box regularly.

In this way, we can avoid too many people attending a session.

And if you really can’t make it, ask at the photobooth stand, you might be able to exchange your ticket with another session (only if the other session is not almost sold out or fully sold out).